FROM FIRST CONTACT TO FOLLOW-UP
First, we understand the load.
Then we organize the rest.
The service begins with a conversation about the merchandise, its origin and destination. The team checks the scenario and aligns the work with you.
HOW IT WORKS
One step leads to another.
We follow the path.
From the first conversation to monitoring the load, the work is organized with you and those involved in the operation.
- 01FIRST CONTACT
You tell what you need
Enter the load, origin, destination and whether it is an import or export.
The conversation starts on WhatsApp. If the operation is already underway, tell us what stage it is at and what needs to be organized.
- 02DOCUMENTS, LOGISTICS AND COSTS
We plan the operation
We analyze the merchandise, the supplier, the documents and the logistical and tax needs.
The planning brings together customs procedures, freight, insurance, storage and costs, depending on the operation.
- 03NEXT STEPS
We align the operation
We agree on service, responsibilities and next steps with you.
Contact with the supplier, documents, charges and fees are aligned with those responsible for the operation.
- 04FROM PROGRESS TO COMPLETION
We track the load
We organize the progress of the process and maintain contact until completion.
We monitor transportation, release and delivery procedures, maintaining communication about pending operations.
OPERATION VISION
Connected decisions.
Well-aligned steps.
A document affects the release. A deadline affects shipping. A cost changes planning. Our consultancy monitors these relationships and maintains contact with those responsible, so your company has clarity about the progress of the operation.
Understand our follow-up ↗- 01Commercial contact
Supplier, merchandise and operating conditions.
- 02Integrated planning
Documents, costs, exchange rate and logistical needs.
- 03Customs procedures
Licensing, dispatch and release accompanied.
- 04Delivery tracking
Communication with providers until completion.
FIRST CONVERSATION
Already have an operation
in progress?
Tell us what stage the shipment is at and what documents are available. This information helps the team understand what needs to be organized.
- Goods and cargo characteristics
- Origin, destination and expected route
- Available documents and known pending issues
- Logistics information and expected dates
BEFORE THE FIRST CONVERSATION
Its operation,
without a doubt.
Merchandise, origin and destination are the starting point. Documents and transportation are aligned according to the operation.
Already have a load in progress? Tell us what stage it is at and what documents are available.
01Is M3 EXPORT a carrier?
M3 EXPORT is a foreign trade company that provides customs, logistics, tax and fiscal advice. We organize and monitor the operation, from supplier to delivery. Transport is carried out by responsible carriers.
02What information should I send?
Enter the merchandise, the city and country of origin, the destination and whether the operation is import or export. If you already know, also send the weight, number of packages, expected dates and available documents.
03Are MIC/DTA and CRT the same thing?
They are different documents. The MIC/DTA brings together the International Cargo Manifest and the Customs Transit Declaration. The CRT is the international road transport knowledge. Load and transport data must be aligned between records, depending on the operation.
04Do I need to have all the documents ready?
The first conversation can start with the information and records you already have. The team checks what is available and aligns the documents and pending issues that need to be addressed for the operation to continue.
05How are deadlines defined?
Deadlines depend on the merchandise, documentation, transport and border procedures. The schedule is aligned after analyzing the operation, with monitoring of pending issues that may affect progress.
06How does merchandise release work?
M3 EXPORT follows customs clearance procedures, directly or by qualified professionals, depending on the operation. Release depends on compliance with applicable requirements and analysis by the responsible bodies.
07What is the difference between import and export?
Import is the entry of goods from another country. Export is the sending of goods abroad. Documentation and procedures vary depending on the load and operation.
08How is international transport organized?
Logistics consultancy plans the route, evaluates freight and aligns documents, insurance and storage with the providers involved. Transport is the responsibility of the carriers; M3 EXPORT follows the steps of the operation.
09Which countries and routes can be served?
Current coverage appears in the international operations section. Only countries identified as confirmed service are active. Enter the cities of origin and destination so that the team can analyze the details of the operation.
10Does the form automatically generate a quote?
No. The form prepares a message with the information you fill in and opens WhatsApp. You send the message there; the team analyzes the operation to discuss the service and the budget.
11Does M3 EXPORT follow the entire process?
The work goes from contacting the supplier to delivering the goods. The operation brings together logistics, documentation, charges, fees and customs clearance, with responsibilities aligned in service.
12Does the advice include freight, insurance and storage?
Yes. Logistics advice considers transit time, transport structuring, freight, MIC/CRT documentation, insurance and storage according to the needs of the operation.
13How are tax benefits and special regimes evaluated?
Tax and fiscal consultancy analyzes the legislation, the company and the merchandise to verify the applicable benefits and regimes. Planning includes controls and conditions of use; Availability depends on the scope of each operation.
CONTACT M3 EXPORT
Let's talk
about your operation?
Tell us about the merchandise, the supplier and the countries involved. The team aligns the needs of the operation and the next steps.